The cultural assumptions embedded in organization policies and procedures
a. are highly congruent with mainstream U.S. culture
b. set the context for the texture of relations among employees
c. cannot be known because they are unconscious
d. a and b are correct
an open person is one who is
a. warm and genuine in his/her communication style
b. an authentic person
c. a special target of hostile treatment because perceived as different and therefore
deserving of contempt
d. a and b are correct
Which of the following is not one of the five barriers that hinder positive interpersonal
relations
a. stress
b. nonverbal communication
c. judgment
d. listening carefully
The culture-minded person
a. recognizes different ways of thinking and communicating in culturally diverse situations
b. recognizes the texture of relations in interactions in culturally diverse situation
c. In relation to level of complexity, the culture-minded person recognizes dynamics on the
interpersonal and organization levels
d. all of the above
The construction of our sense of self within the context of U.S. mainstream culture
a. is heavily influenced by mainstream culture's mechanisms of stratification which are
based on five assumptions about diversity
b. results in a struggle with diversity issues because most of us are at stage one or two in the identity-change process
c. although mainstream culture's mono-cultural assumptions and stratification mechanisms effect personality development generally, the process is highly unconscious
d. all of the above are correct
It is important to understand the stages of socio-cultural awareness that occur in the identity-change process because
a. they effect the work domain
b. their dynamics comprise the micro-cognitive processes within people's perceptions and
judgments that underlie their behavior
c. as we grow older we experience less stress if we understand what is happening to us
d. a and b are correct
Which is not true about organization culture
a. the values, beliefs, assumptions, and customary ways of behaving embodied in
organization policies, procedures, programs and processes
b. because they are always changing, organizations do not have time to develop a culture
c. highly congruent with mainstream culture
d. a and c
e. none of the above
Which best describes mainstream/national culture
a. The dominant culture whose core is English in origin
b. the dominant culture that is incorporated in and informs all major institutions
c. Americans don't have a culture; they are individuals
d. a and b are correct
Which best describes ethnic group
a. the race and culture of a group
b. the common heritage shared by a group
c. associated beliefs and behavior systems that are generally passed on through learning to the next generation
d. b and c are correct
Which best describes personal culture
a. the entirety of a person's meaning system and usual behavior
b. a person's ethnicity, sex, race, class, religion, and sexual orientation
c. a person's values and goals
d. none of the above
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