What is second major step in troubleshooting?
a. Isolate the problem
c. Check the results
b. Apply a solution
d. Repeat as necessary
[Ques. 2] With regard to troubleshooting, one should always assume:
a. Something is broken
b. It is your fault
c. That one should not make assumptions or jump to conclusions
d. It is your network
[Ques. 3] What is the average ratio of technician to computer in the school setting?
a. 1:10
c. 1:8
b. 1:25
d. 1:956
[Ques. 4] What is required for classroom technologies?
a. Occasional maintenance
c. Regional office
b. Routine maintenance
d. Remote personnel
[Ques. 5] What is recommended for younger students regarding safe and healthy use of technology?
a. List of standards
c. Safety certificate
b. Technology manual
d. Display
[Ques. 6] What is computer vision syndrome?
a. The inability of your eyes to maintain focus on items on the screen
b. A common problem related to computer screens
c. An eye injury
d. A general inability to focus
[Ques. 7] What is resolution?
a. What you decide to do
b. Clarity of an image or letter related to the number of dots per square inch
c. Clarity of an image or letter related to the number of squares per square inch
d. Computer student ratio
[Ques. 8] What is the name of the dots of light that make up images on the computer screen being brightest in the middle?
a. Monitors
c. Pixels
b. Vision
d. Text
[Ques. 9] What is tendonitis?
a. Inflammation, irritation or swelling of the tendons, which connect muscles to bone
b. Median nerve of hand becomes compressed at about the location of the wrist
c. Numbness, tingling, pain in the thumb and the side of the hand closest to it
d. Physical therapy
[Ques. 10] What does ergonomics refer to?
a. Study of earth
b. Study of economy
c. Study and development of furniture, tools and systems that promote productivity in a safe and healthy way
d. Study of computers
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