Performance feedback is most effective when managers
A) communicate tactfully and honestly with employees being appraised.
B) stress the feedback interview more than the evaluation interview.
C) stress positive performance and downplay negative performance.
D) stress the evaluation interview more than the feedback interview.
E) evaluate their subordinates on a daily basis.
Question 2 - Who among the following is most likely to spend most of their time listening?
A) Weekly employees
B) Executives
C) Hourly employees
D) Managers
Question 3 - The cost to create and distribute photos, videos, and podcasts should be a consideration when deciding to participate in media sharing.
Indicate whether the statement is true or false
Question 4 - From 1947 to 1994, GATT was unable to sponsor any round of negotiations to reduce trade restrictions.
Indicate whether the statement is true or false
Question 5 - Although he is aware that Tim's performance over the past year has not been quite up to standards, Jeff, his superior, left the impression on Tim after a performance appraisal interview that he is doing a great job and to keep up the good work. Jeff has a problem with
A) pointing out flaws in people.
B) verbally communicating with people.
C) discussing negative aspects of appraisals that may cause some discomfort for both parties.
D) being honest with people.
E) seeing the negative side of people because he is very optimistic and only sees good in people.
Question 6 - Which of the following scenarios provides an example of nonverbal communication that is most likely to have a negative impact on the outcome of a talk?
A) Tim leans forward while speaking with his project manager about the project details.
B) Radhika, an American, maintains sustained eye contact with another American client during a presentation.
C) Vincent keeps maintains a low tone of voice when he is angry with Keith.
D) Rudolph fidgets frequently when he delivers a Powerpoint presentation to his sales team.
Question 7 - Least-favored-nation (LFN) status was the famous principle of GATT.
Indicate whether the statement is true or false
Question 8 - A podcast is a website that allows a company to share information.
Indicate whether the statement is true or false
Question 9 - If the superior's job with a particular employee during a performance appraisal is simply to sit and listen and then have open dialogue about all that the employee has shared, what type of performance appraisal interview is this?
A) Tell-and-listen
B) Problem-solving
C) Tell-and-sell
D) Objective
E) Judgmental
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