Which of the following is not a sentiment analysis measurement?
A) Customer satisfaction score
B) Resolution time
C) Issue resolution rate
D) Number of website visitors
E) Mood measurement
Question 2 - Breakfast cereal maker General Mills periodically gives lump-sum payments to employees. The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees. This motivational tool is
A) a violation of the concept of comparable worth.
B) illegal under the Equal Pay Act.
C) profit-sharing.
D) acceptable under the employment-at-will clause of the Equal Pay Act.
E) an incentive payment.
Question 3 - A clothing company, Patagonia, Inc, pledges one percent of its annual revenue to environmental causes around the world. Founders of the company believe they have an obligation to contribute to the world. This is an example of _____.
A) social responsibility
B) ethical relativity
C) moral absolutism
D) green washing
Question 4 - Which of the following federal governmental agencies provides domestic and overseas commercial officers, country experts, and industry experts?
A) Export Legal Assistance Network
B) International Trade Administration
C) Advocacy Center
D) American Business Center
E) U.S. Department of Transportation
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