Which of the following is a result of competition among brokerage firms?
A) Many full-service firms have lowered their commissions, while many discount brokers have begun offering investment advice and other services.
B) Most full-service firms do not charge fees for the services they provide, while most discount brokerage firms charge commissions based on the dollar value of the orders their clients place.
C) The commissions and fees charged by discount brokers are usually significantly higher, while full-service brokers charge flat fees of a few dollars per trade for simple transactions.
D) Discount brokers provide a wide range of services-such as research to identify good investment opportunities, financial planning, and tax advice, while full-service brokers buy and sell securities for their clients but offer few additional services.
Question 2 - The right to choose means that consumers must have a choice of products offered by different manufacturers and sellers.
Indicate whether the statement is true or false
Question 3 - Lisa is in charge of maintaining good relationships between her organization and local government, business leader groups, and the general public. Lisa's responsibilities can be called _____.
A) advertising
B) personal selling
C) press coordination
D) sales promotion
E) public relations
Question 4 - All of the following options are available to a firm when capacity exceeds demand except to
A) lay off workers and shut down a portion of the facility.
B) operate on a shorter work week.
C) produce other goods or services.
D) sell unused facilities.
E) give away some of the products to selected customers.
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