ABC Company
ABC Company is dedicated to operations control. It holds its suppliers to the highest standards, believing there is one best way to complete their tasks. ABC has even gone so far as to incorporate the Malcolm Baldrige National Quality Award criteria into its business. Following these criteria has allowed the company to grow from a small business to a large corporation. ABC plans on going international in the next couple of years to broaden its scope.
ABC has kept up with new technologies. In fact, it has incorporated a new computer system that helps with the development of the company's products. This system has improved ABC's production dramatically. Now, ABC will be able to sell its products at a lower cost. The ABC management is dedicated to total quality management and will do whatever is necessary to maintain quality now and for the future.
Refer to ABC Company. Given that ABC is dedicated to operations control, the management must have incorporated all of these aspects of operations control except
A) purchasing.
B) selling.
C) inventory control.
D) scheduling.
E) quality control.
Question 2 - Which of these would be an example of internal communication?
A) an announcement to the public about a new CEO in your organization
B) a service technician talking with a customer about his service needs
C) a meeting between you and an outside advertising agency
D) a sales manager having a monthly meeting with sales representatives
Question 3 - What have the courts ruled about quotas as a part of affirmative action programs?
A) Courts have confirmed their usefulness in correcting past failures.
B) Courts have restricted the use of quotas to certain occupations with severe obstacles to overcome.
C) Courts have ruled the quotas unconstitutional and condemned companies for using them.
D) Courts have supported the use of quotas on a wide basis throughout the United States.
E) Courts have ruled quotas unconstitutional but commended their purpose.
Question 4 - What is supply chain management, and what are its benefits?
Question 5 - Jasper Electronics, Inc (JEI)
Jasper Electronics, Inc, is an electronics manufacturer that creates circuits for various electronic products. Currently, the company has eight locations. It prides itself on its fast production process.
Ross is the newly appointed head operations manager of the company-and he is hoping to contribute to the company in a meaningful way. Ross has decided that there are several aspects of the production process that need to be changed or improved. One such aspect is quality control. He also wants to do some research to decide whether the company is moving in the right direction. In addition, he wishes to learn what other successful firms focus on so he can implement this knowledge at JEI.
Refer to Jasper Electronics, Inc If JEI management were to explore the possibility of using its products in different ways, what types of research and development activities could they engage in?
A) Quality control
B) Applied
C) Flexible
D) PERT
E) Core
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