Firms use CRM software to help design products. (True or false?)

Firms use CRM software to help design products.
 
 Indicate whether the statement is true or false

Question 2

In a descriptive study, the researcher should delay data collection until
 a. he has made clear judgments with respect to the questions of who, what, when, where, why and how ofdescriptive research.
 b. he has made a clear determination of how the data items are to be analyzed.
  c. he has specified the statistical tabulations and significance tests that will be used to uncover the relationshipswhich exist among the variables.
 d. Items A through C above should all be determined before data collection begins.
  e. Data collection should not be delayed but should begin as soon as the hypothesis is stated so as to expedite theresearch.

Question 3

Some retail websites encourage consumers to post online reviews of brands. These reviews may be used by other consumers in the early stages of consumer decision making.
 
 Indicate whether the statement is true or false

Question 4

The open exchange of information is a characteristic of collaborative versus transactional exchange.
 
 Indicate whether the statement is true or false

Question 5

Which of the following is TRUE?
 a. Descriptive studies should be viewed as fact-gathering expeditions and all information that appears to bear onthe problem should be collected so that an accurate description of the situation can be provided.
 b. A good descriptive study presupposes much prior knowledge about the phenomenon studied.
  c. A key characteristic of descriptive research is its flexibility.
  d. Descriptive studies help the researcher determine the who, what, where, and when of the research.
  e. All the above statements are false.

Question 6

Frank realizes that he needs a new television. This would be an example of problem recognition.
 
 Indicate whether the statement is true or false

Question 7

Relationship commitment involves a partner's belief that an ongoing relationship is so important that it deserves maximum efforts to maintain it.
 
 Indicate whether the statement is true or false