Which of the following changes occurring in today's economy has NOT been caused by the growth of the Internet?
A) increase in product selection
B) shifting demand patterns
C) privacy and security concerns
D) rising prices for most products
E) audience and media fragmentation
Question 2A firm that is able to accomplish production and logistics processes in less time is addressing which of the following supply chain management goals?
A) Waste reduction.
B) Time compression.
C) Flexible response.
D) Unit cost reduction.
E) Transportation cost reduction.
Question 3__________ is the curse of mature markets whereby products lack any real means of differentiation and customers see competing products as offering roughly the same benefits.
A) Specialization
B) Commoditization
C) Maturation
D) Price devaluation
E) Market homogeneity
Question 4Inventories are needed in business channels because:
A) production and demand are perfectly matched.
B) operating deficiencies in logistical system often result in product unavailability.
C) business customers can predict their product needs with certainty.
D) all of the answer choices.
E) both production and demand are perfectly matched and business customers can predict their product needs with certainty.
Question 5Among the fundamental changes to marketing and business practice in today's economy is the dramatic increase in the availability of information. This increase in information has created a shift in the balance of power in the supply chain. Who now holds most of the power in today's economy?
A) retailers
B) wholesalers
C) customers
D) manufacturers
E) market research firms
Question 6The mechanism to trace the cost of performing logistics services to the customer that use these services is called:
A) ABC
B) JIT
C) TCO
D) SCM
Question 7Which of the following is false regarding supply chain management?
A) The focus of logistics is the flow of product through the supply chain.
B) Timely information drives the entire supply chain process.
C) Product flow in the reverse direction is an important aspect of supply chain management.
D) The formation close relationships among participants is an inherent need of SCM.
E) All of the answer choices are true statements.
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