Services are said to be more __________ than goods.

Services are said to be more __________ than goods.
 a. durable
  b. tangible
  c. inseparable
  d. variable

Question 2

Spreadsheets and database software no longer have a place in SCIS as newer tools have supplanted them.
 
 Indicate whether the statement is true or false

Question 3

What are the two ways social networks are visually represented? Explain each one.

Question 4

The part of the research report body that must explain technical procedures of the research in a manner appropriate for the audience is called the ____________________ section of the report.
 Fill in the blank(s) with correct word

Question 5

When customers interact with technology and machines, the variability of the service encounter is reduced by
 a. the standardization of equipment.
  b. the customer's preferences.
  c. societal norms.
  d. complexity.

Question 6

ERP systems are multimodal application software platforms that help organizations manage the important parts of their businesses.
 
 Indicate whether the statement is true or false

Question 7

Explain how a word-of-mouth (WOM) network works.

Question 8

The part of the body of the research report that discusses the specific objectives of the research project is known as the ____________________ section of the report.
 Fill in the blank(s) with correct word