When Sam, a production supervisor spoke to the human resources manager about transferring to the new ...

When Sam, a production supervisor spoke to the human resources manager about transferring to the new production facility, he was involved in which type of organizational communication?
 
  A) diagonal
  B) upward
  C) horizontal
  D) lateral

Question 2

When Sam went to the human resource manager and applied for transfer to the new facility, he was participating in which type of organizational communication?
 
  A) formal
  B) downward
  C) horizontal
  D) lateral

Question 3

Many production employees began to talk among themselves about whether they wanted to transfer to a new production facility in a neighboring town. What type of communication is this?
 
  A) diagonal
  B) formal
  C) lateral
  D) downward

Question 4

________ communication keeps managers aware of how employees feel about their jobs, their coworkers, and the organization in general.
 
  A) Downward
  B) Horizontal
  C) Vertical
  D) Upward

Question 5

In an effort to improve communication within the accounts department of a large organization,
 
  the department head puts a suggestion box at the door and invites employees to communicate their thoughts, ideas, concerns, or grievances to the managers in the department. Which of the following methods of communication is he encouraging?
  A) upward
  B) diagonal
  C) downward
  D) lateral

Question 6

The vice president wrote a letter to the employees announcing the opening of a new production facility. This is an example of which type of organizational communication?
 
  A) horizontal
  B) formal
  C) lateral
  D) informal

Question 7

Jon is the manager of the Finance department. He has to inform the employees in the department about the introduction of a new analytical software and the resultant changes in procedures.
 
  Which of the following types of communication does he use?
  A) upward
  B) downward
  C) lateral
  D) diagonal