Which one of Fayol's 14 principles of management states that a person should report to only one manager?
A) unity of direction
B) unity of command
C) division of work
D) division of authority
Question 2________ is the obligation or expectation to perform a duty.
A) Responsibility
B) Authority
C) Commitment
D) Duty
Question 3Willard has been assigned to a project development team in addition to his regular duties as a quality engineer. During this assignment he will report to both the project manager and his quality department manager. This situation ________.
A) violates span of control
B) violates unity of command
C) violates chain of command
D) violates the acceptance theory of authority
Question 4Bill manages the quality department. His people check parts made by the production departments to assure all specifications are met. Bill is ________.
A) a non-manager
B) a middle manager
C) a staff manager
D) a line manager
Question 5According to the acceptance theory of authority, ________.
A) employees will accept orders only if certain conditions are met
B) employees have the authority to negotiate conditions with their employers
C) managers must accept responsibility for the actions of their subordinates
D) managers must accept the authority delegated to them before they can expect their subordinates to comply with their orders
Question 6When Bryan is offered a chance to help direct the efforts of some employees assigned to his work group, he sees this new assignment as a(n) ________.
A) decrease in authority
B) increase in departmentalization
C) increase in his responsibility
D) decrease in work specialization
Question 7Melanie has noticed that everyone is very concerned about the line of authority within the hospital. This implies that the employees at the hospital are worried about the ________.
A) unity of command
B) chain of command
C) span of control
D) departmentalization
Question 8Wilson is offered a chance to help direct the efforts of some employees assigned to his work group. This is a chance for Wilson to experience ________.
A) responsibility
B) leadership
C) command
D) authority
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