The line of authority that extends from upper organizational levels to lower levels, clarifying who ...

The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.
 
  A) employee power distance
  B) unity of command
  C) span of control
  D) chain of command

Question 2

Eric works with a team that includes production workers as well as marketing specialists to design the latest products the company was planning to offer. This implies ________.
 
  A) the company is becoming more centralized
  B) that Eric's job responsibilities have been reduced
  C) the company is becoming more mechanistic
  D) that Eric is a part of a cross-functional team

Question 3

Marcus was asked to represent the cardiac unit as part of a Total Quality Management (TQM) initiative that is aimed at improving the overall quality of care at his hospital.
 
  Other departments, such as orthopedics, neurology, oncology, and pediatrics also have representatives on this team. This TQM team is an example of ________.
  A) a multi-cultural team
  B) a cross-functional team
  C) process integration
  D) an interdepartmental team

Question 4

Work teams composed of individuals from various functional specialties are known as ________ teams.
 
  A) cross-control
  B) cross-training
  C) cross-functional
  D) cross-department

Question 5

The process of grouping jobs together is known as ________.
 
  A) departmentalization
  B) centralization
  C) formalization
  D) organizational design

Question 6

In the early 20th century, automobiles were made one at a time by craftsmen who could perform every operation necessary to build the car.
 
  Henry Ford decided to limit the number of tasks each worker performed so each person could become expert in his position. With this practice, Ford introduced ________.
  A) departmentalization
  B) work specialization
  C) centralization
  D) formalization

Question 7

Which of the following statements accurately defines work specialization?
 
  A) It is the basis of grouping jobs together.
  B) Individual employees specialize in doing part of an activity rather than the entire activity.
  C) It is the line of authority extending from upper organizational levels to the lower levels.
  D) It clarifies who reports to whom.