________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.
A) Stories
B) Material symbols
C) Rituals
D) Organizational charts
E) Corporate chants
Question 2Megatron wants to bring in a neutral third party who will facilitate a negotiated solution by using reasoning, persuasion, suggesting alternatives, and the like. This person is known as a(n) ________.
A) mediator
B) arbitrator
C) plaintiff
D) consultant
E) bailor
Question 3Describe the three stages involved in the process of socialization.
What will be an ideal response?
Question 4In third-party negotiations, a third party who provides an informal communication link between the negotiator and the opponent is known as a(n) ________.
A) plaintiff
B) arbitrator
C) consultant
D) conciliator
E) executor
Question 5Explain the primary methods of maintaining an organization's culture.
What will be an ideal response?
Question 6What factor would most likely increase the negative impact of an arbitration session?
A) limited options of the arbitrator
B) heavy-handedness of the arbitrator
C) compulsory nature of the arbitration
D) voluntary nature of the arbitration
E) establishment of an agreement that is nonbinding
Quick Reply
