How do employers benefit from providing outplacement services?
A) minimizing the need for severance pay
B) lowering unemployment insurance costs
C) complying with the WARN Act
D) improving employee good will
Question 2Kelly, an HR manager, is employed by a firm that is downsizing. Kelly's employer wants the HR department to provide outplacement services to laid-off employees. Which of the following is LEAST likely to be an outplacement activity?
A) paying expenses for interviews
B) paying federal income taxes
C) providing job-search and interview techniques
D) discussing wage and salary negotiations
Question 3The ________ stage of the conflict process is important because it's where conflict issues tend to be defined.
A) potential opposition
B) cognition and personalization
C) intention
D) behavior
E) reaction and transference
Question 4The term ghost work refers to the additional work required of employees who remain after an organization downsizes.
Indicate whether this statement is true or false.
Question 5In most cases, terminations at unionized firms are based on performance and merit.
Indicate whether this statement is true or false.
Question 6Which of the following represents the informal communication network in an organization?
A) feedback loop
B) grapevine
C) chain network
D) all-channel network
E) wheel network
Question 7Downsizing and termination are synonymous terms.
Indicate whether this statement is true or false.
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