Legitimate power is directly based on ________.
A) charisma of the leader
B) interpersonal trust and commitment of the manager
C) structural position of the manager in the organization
D) personality traits of the manager
E) ability of the manager to serve his or her subordinates
Question 2In the last one week, May and Phyllis have been putting in extra hours at work so that the project assigned to them by their manager is completed well within time.
Though the manager was due to assign two more people to this project, he had not done so. As a result, May and Phyllis, who were having to do double their routine workload, went and complained to the division manager. May was promptly suspended from work for complaining about her immediate supervisor. This represents the operation of ________ power.
A) reward
B) legitimate
C) coercive
D) expert
E) referent
Question 3Job enrichment improves employees' skills by periodically shifting an employee from one task to another with similar skill requirements at the same organizational level.
Indicate whether the statement is true or false
Question 4Which of the following types of power can be categorized as personal power?
A) coercive
B) legitimate
C) reward
D) referent
E) positional
Question 5The two general groupings into which power may be categorized are ________.
A) informational and personal
B) formal and informal
C) informal and legitimate
D) formal and personal
E) direct and indirect
Question 6________ power is based on identification with a person who has desirable resources or personal traits.
A) Coercive
B) Legitimate
C) Referent
D) Expert
E) Reward