Mark is an excellent technical writer. He has never missed a deadline and all his projects are of superior quality. He now wants to telecommute two days a week, so that he can spend more time with his family.
He feels that he has proven his reliability. However, his boss is unable to comply with his request and gives him a substantial raise instead. According to the expectancy theory, Mark's disappointment demonstrates a breakdown in the ________ relationship.
A) performance-reward
B) effort-performance
C) rewards-personal goals
D) effort-satisfaction
E) performance-achievement
Question 2Discuss the impact of brainstorming on the possibility of groupthink.
What will be an ideal response?
Question 3Which of the following is not an example of moral emotions?
A) sympathy for the suffering of others
B) contempt for those who behave ethically
C) guilt about our own immoral behavior
D) anger about injustice done to others
E) disgust at violations of moral norms
Question 4According to the expectancy theory, the performance-reward relationship is the degree to which ________.
A) the individual believes performing at a particular level will lead to desired outcomes
B) organizational rewards satisfy an individual's personal goals or needs
C) organizational rewards are perceived as attractive by the individual
D) the individual believes that exerting a given amount of effort will lead to performance
E) organization rewards correspond with the individual's level of effort
Question 5Which of the following is not true regarding positive and negative emotions in different cultures?
A) In China, people report experiencing fewer positive and negative emotions than people in other cultures.
B) Compared to Mainland Chinese, Taiwanese are similar to Latin Americans in their experience of culture.
C) The emotions felt by people in China are less intense than the emotions felt by people in other cultures.
D) Compared to Mainland Chinese, Taiwanese are more like U.S. workers in their experience of emotions.
E) On average, Taiwanese report more positive and fewer negative emotions than their Chinese counterparts.
Question 6Oscar is looking for a new job. He used to be the company's top sales representative and was eagerly expecting to be promoted. However, one of the regional manager's friends was promoted to district manager instead.
According to the expectancy theory, Oscar's dissatisfaction with his current job stems from a breakdown in the ________ relationship.
A) performance-reward
B) effort-performance
C) reward-personal goal
D) satisfaction-effort
E) personal goal-self actualization
Question 7Discuss the advantages and disadvantages of group decisions as compared to individual decisions.
What will be an ideal response?
Question 8Logan is an employee who processes health insurance forms. Initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably.
Now he consistently processes his forms without errors and even does more than his fair share of work. However, Logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. This leads Logan to believe that his supervisor is biased against him. According to the expectancy theory, in this situation, there is a problem in the ________ relationship.
A) rewards-personal goals
B) performance-awareness
C) performance-reward
D) performance-objectives
E) performance-achievement
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