Workforce diversity refers to how organizations are becoming more homogeneous in terms of gender, race, and ethnicity.
Indicate whether the statement is true or false
Question 2A transactional leader is most likely to ________.
A) reward employees for the work that they have done, thus encouraging compliance by followers
B) help followers trust the leader and develop a loyalty toward the common vision
C) stimulate others in the organization to become thinkers of what the organization is all about
D) pay attention to the emotional needs of others and consider individual differences
E) avoid authoritarian, command, and control behaviors when dealing with employees
Question 3Nash and McLennan's coping strategies model describes cynics as ________.
A) individuals who believe that their faith influences their work in the business world
B) individuals who may not profess a religious faith and have no reason to attempt to integrate their faith in their work
C) people who are resigned in their belief that no integration of their religious faith in the world of business is possible
D) individuals who have an expectation that there is no distinction between sacred and secular, that everything a believer does in the market is guided by God
E) people who have strong religious faith but attempt to cope with the tensions of integrating faith at work by keeping business separate from religion
Question 4Mark is attending a course on leadership and is introduced to the concept of servant leadership. Mark believes that effective organizations are those that serve customers best.
Which of the following, if true, would most weaken the argument that he should adopt a servant leadership style?
A) Employees are more motivated by healthy relationships with their supervisors than by money.
B) Satisfied employees tend to be more loyal to the organization over the long term.
C) There is no correlation between employee morale and organizational effectiveness.
D) The most successful organizations are those that use coercive persuasion.
E) Organizational effectiveness is directly proportional to customer satisfaction.
Question 5Managers at global companies have realized that economic values are generally transferable across national boundaries.
Indicate whether the statement is true or false
Question 6The Age Discrimination in Employment Act (ADEA) of 1967 protects individuals who are 40 years of age or older from discrimination in the workplace provided ________.
A) the company is a for-profit organization
B) at least half the company's work force is above forty
C) the company employs an equal number of males and females
D) at least half the workforce is below thirty
E) the company employs twenty or more employees
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