The term ________ refers to any disruption that interferes in the communication process.
A) signal
B) noise
C) message
D) channel
E) bias
Question 2Whenever Nancy receives a call from Joan, she feels certain that Joan is going to ask her for yet another favor.
Joan is someone who considers Nancy to be a close friend, as they come from similar backgrounds and have been good friends for a long time. Joan merely finds comfort in sharing her problems with Nancy, without the expectation of any help or favors. Nancy and Joan's communication is strained because of ________.
A) rumors
B) social status differences
C) hierarchical differences
D) perceptual biases
E) defensiveness
Question 3Eric was at work when Ann, his wife, called to confirm their dinner plans with their friends, the Millers. Eric responded by saying that he would not be able to make it and that Ann should take Derek, their son, along with her.
Ann, however, could not hear most of what Eric said because Jennifer, their daughter, was crying. ________ was the first sender in this communication cycle.
A) Eric
B) Derek
C) Jennifer
D) Ann
E) the Millers
Question 4The traditional model of the communication process is primarily focused on ________.
A) obtaining feedback and maintaining dialogue
B) detecting language errors
C) eliminating noise and interference
D) transmitting and receiving messages
E) using the appropriate communication channel
Question 5Sam has to make a presentation on his project before it is approved for funding. To make his case, he has included all the relevant data and the likely benefits of his project in the presentation.
In addition to this, he has also rehearsed a couple of stories and anecdotes that he thinks will help him make his point. Which of the following biblical principles of communication is Sam applying here ?
A) describing accomplishments in great detail
B) correcting others in a respectful manner
C) using repetition and other communication methods such as figures of speech
D) providing abstract knowledge for the audience to process and assimilate
E) using illustrations and stories to sway judgment and attitudes
Question 6Saul benefited from the word-of-mouth recommendation of ________ that helped him become one of the disciples.
A) Joseph
B) Daniel
C) Barnabas
D) Mark
E) Timothy
Question 7________ came to interpret the mysterious writing on Belshazzar's wall following a word-of-mouth recommendation by the queen.
A) Paul
B) Daniel
C) Joseph
D) Mark
E) Ezekiel
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