According to Chester Barnard's views of management, in which of the following cases would employees refuse to recognize a manager's authority over them?
A) when the manager's communication adheres too strictly to organizational goals
B) when the employees feel that they cannot accomplish what is required
C) when the manager has an authoritarian rather than paternalistic management style
D) when the employees are not given a share in decision-making within the company
E) when the organization is too large to permit individual involvement in goal-setting
Question 2Which of the following best reflects Chester Barnard's views about managerial authority within an organization?
A) Workers will improve the chances of an enterprise's success if they are given more responsibility for making decisions.
B) Whether or not a manager has authority to issue commands to workers is determined by the consent of the workers.
C) There should be a clear distinction between the tasks of labor and those of management.
D) There is no difference between the functions of high-level managers and lower-level managers.
E) Leadership must be shared with followers. Likewise, followership must be shared with leaders.
Question 3Which one of the following practices would be the least likely to improve teamwork?
A) Get qualified members
B) Use the autocratic decision-making style
C) Minimize micromanagement
D) Reward the team as well as individuals
Question 4An example of a word or phrase by the listener that usually shuts down discussion is ________
A) However.
B) I hear you.
C) Keep going, I'm listening.
D) Are you serious?
Question 5One finding of the attribution theory is that people tend to attribute their achievements to good inner qualities, whereas they attribute their failures to adverse factors within the environment.
Indicate whether the statement is true or false
Question 6An example of perceptual congruence would be if the members of a work group and the group leader have a different perception of the group's mission.
Indicate whether the statement is true or false
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