If Kelly were to consider enhancing productivity by giving greater authority to her subordinates and increasing formalization, she would be considering ________ changes.
A) structural
B) technological
C) people
D) automatic
Question 2An organization is restructuring its sales division because it has consistently not met its goals. This is an example of unplanned change due to:
A) economic competition.
B) government regulation.
C) performance gaps.
D) changes in administrative services.
Question 3Changes in work processes, methods, and equipment are a part of ________ changes.
A) technological
B) structural component
C) financial
D) structural design
Question 4A company that decides to decentralize its sales procedures is managing ________ changes.
A) technological
B) people
C) financial
D) structural
Question 5Outside consultants are more likely to initiate ________ organizational changes than insiders.
A) drastic
B) mild
C) acceptable
D) trivial
Question 6Utilizing customer opinion and information is part of what activity of the cultural due diligence audit?
A) Assess intellectual capital
B) Audit the prevailing culture
C) Involve different people from both companies in designing the new enterprise
D) Communicate early and often
Question 7________ focuses on the ways of changing situational control variables when it is impractical to change leaders.
A) The LMX approach
B) Leader match
C) The multifactor Leadership Questionnaire
D) Situational leadership