________ is the most common strategy for resolving organizational conflicts by having all sides make offers, counteroffers, and concessions in an attempt to find a mutually acceptable agreement.
A) Bargaining
B) Meditation
C) Arbitration
D) Mediation
Question 2Bill is considering working for Dayton Computers. He notices that the company shows respect for individuals' rights, is fair, and supportive. He is assessing the organizational cultural element of:
A) willingness to take risks.
B) interest in having employees generate ideas.
C) openness of available communication.
D) the value placed on people.
Question 3The process of applying social and environmental criteria to an investment decision is known as ________.
A) green screening
B) value-based selection
C) violation of profit maximization
D) social screening
Question 4Which of the following arguments on social responsibility states that there is no direct line of responsibility for social actions?
A) dilution of purpose
B) ethical obligation
C) balance of responsibility and power
D) lack of accountability
Question 5Nissan has telemarketers call customers after they've bought a car, had a car serviced, or done business with a Nissan dealer to check on their satisfaction and to ask for ways to improve their service.
Nissan provides feedback cards in the showrooms for customer use. These are examples of Nissan building the organizational cultural value of:
A) a willingness to take risks.
B) interest in new ideas.
C) openness to communication.
D) sensitivity to others.
Question 6Appleton would like to build a coal-burning electric generating facility located in a remote area because the cost involved is moderate. Appleton is following which of the social responsibility views?
A) legal view
B) stakeholder view
C) classical view
D) socioeconomic view
Question 7Suppose that you do something the way your boss asks you to do it because you believe your boss knows the best way to do it. What type of power would your boss be relying on in this case?
A) Legitimate power
B) Coercive power
C) Expert power
D) Reward power
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