For many, a leader differs from a manager in that:
A) leadership involves the use of social influence and management does not.
B) leaders are concerned with implementation while management is concerned with formulating and planning.
C) leadership is participative in nature and management is not.
D) leaders establish and formulate the mission, managers implement it.
Question 2Men are more likely than women to start out in an entry-level position, even when they have the same educational qualifications.
Indicate whether the statement is true or false.
Question 3The use of influence in leadership is directed toward:
A) the attainment of personal goals.
B) the practice of organizational politics.
C) the attainment of organizational goals and purposes.
D) None of the above.
Question 4George and Jean have vastly different opinions. Their difference of opinion is an example of:
A) affective conflict.
B) substantive conflict.
C) process conflict.
D) deviance.
Question 5The meaning of glass that is used in the term glass ceiling signifies ________.
A) the gulf in opportunities and rewards afforded to male and female employees that can be seen through easily
B) that the perceived barrier to top management positions is brittle and vulnerable to changes at the topmost organizational levels
C) that whatever is blocking the way for women to attain top management positions is not immediately apparent
D) that organizations maintain a transparent ethos when defining management roles assigned to male and female employees
Question 6Tim is the CEO of Doc.com, a information search Internet company. A manager comes in saying that he's been trying to get the information services manager to meet with him to discuss a new product, but the IS manager keeps claiming he's too busy.
Tim calls the IS manager and asks him to come to his office. The IS manager shows up, Tim tells him to meet with the other manager and do so now. The meeting happens. Tim's power to do this is an example of:
A) rational persuasion.
B) charisma.
C) expert power.
D) position power.
Question 7In workplace jargon, the term glass ceiling refers to ________.
A) the perceived difference in cognitive abilities between male and female employees
B) the theoretical organizational level beyond which no discrimination exists
C) the cumulative difference between opportunities and rewards offered to male and female employees
D) the invisible barrier that separates women and minorities from top management positions
Question 8Which of the following examples would be considered appropriate stereotyping?
A) assuming women to be particularly bad drivers
B) bracketing working mothers as not being committed fully to their jobs
C) assuming red-haired people have rather nasty tempers
D) asking someone from accounting to help with a budgeting problem
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