Virtual teams are best described as a:
a. group support system or electronic meeting system.
b. combination of technology, tools, and infrastructures that allows scientists to work with one another on projects related to the future of technology.
c. task-focused group that meets without all members necessarily being physically present or even working at the same time.
d. community composed of people who work for e-businesses.
Question 2Two types of information knowledge exist in teams. The first, ________ knowledge, is hard to articulate and acquired through experience. The second, ________ knowledge, is knowledge that is transmittable in formal or symbolic language.
a. codified; tacit
b. rich; codified
c. tacit; codified
d. tacit; rich
Question 3Information technology changes social behavior. Which of the following behaviors is TRUE about information technology as compared to traditional face-to-face interaction?
a. Participation in team and group settings becomes more uneven and polarized.
b. Status differences among people and groups are magnified and more salient.
c. Computer-mediated groups make decisions faster and reach consensus earlier.
d. There is a lower frequency of communication in computer-mediated groups.
Question 4Some types of teams become information-dependent upon aspects of their physical environment in order to do their work. This type of team situation is best termed as:
a. place-time model of social interaction.
b. codified knowledge.
c. location dependent.
d. different time, same place.
Question 5Information technology has powerful effects on social behavior. Which of the following issues should NOT be expected when interacting with teammates via information technology?
a. Reduced/changed status differences between team members.
b. Increased inhibitions and a decreased likelihood that all members will contribute to the discussion.
c. Increased time to make decisions.
d. Lower frequency of communication.
Question 6Regarding out-of-the-loop employees, which of the following is one of Edmondson's Four Tactics for Reframing that helps people reframe their purpose on a team?
a. Tell yourself that the project is similar to other projects you've already done, and bring your knowledge to the service of others on the team with less project experience.
b. See yourself as vitally important to a successful outcome, and to achieve the goal, you need the willing participation of others on your team.
c. See others as less important than yourself to the successful outcome of the projects, and work to provide the critical pieces of the solution to make up for the shortcomings of others.
d. Be selective about the information you share with others on the team.
Question 7Although there are disadvantages to physically dispersed teams, what advantage can physical distance provide for teams?
a. Informal modeling
b. Awareness of new technology
c. Increased conflict
d. Team members feel compelled to prepare for meetings and to address issues more efficiently.
Question 8Virtual distance is a term that refers to the:
a. feelings of separation engendered by communication via e-mail, text, audio conferencing, and so on.
b. delay that people experience when sending electronic messages through several gateways and spam filters.
c. fact that people behave differently on e-mail than they do face-to-face.
d. tendency to engage in flaming and teasing behavior on the Internet.
Quick Reply
