In most cases, when the economy is booming, recruiting qualified workers is ________.
A) easier
B) dynamic
C) more difficult
D) more systematic
Question 2Although most large firms use HR information systems to handle benefits administration, recruitment and legal compliance tasks have not yet been automated.
Indicate whether this statement is true or false.
Question 3According to the text, which of the following would most likely be categorized as an unanticipated event in the HRM environment?
A) recessions
B) hurricanes
C) employee retirements
D) stock and bond market losses
Question 4Which of the following can help employees influence various terms of employment such as wages and work hours?
A) voluntary employee benefit association
B) union
C) management cooperative
D) all of the above
Question 5Employer branding is about pursuing an inclusive corporate culture in which newcomers feel welcome and everyone sees the value of his or her job.
Indicate whether this statement is true or false.
Question 6The pilots of various U.S. airlines are threatening to strike unless they receive wage increases. The pilots belong to a union. Which of the following would most likely negotiate an agreement with airline management?
A) union representatives
B) employee supervisors
C) government agencies
D) individual employees
Question 7What are the people who actually use a firm's goods and services called?
A) managers
B) shareholders
C) customers
D) employers
Question 8Which of the following is a FALSE statement about environmental factors?
A) Stockholders influence managerial decisions in a corporation.
B) Customer satisfaction plays a role in human resource decisions.
C) Unions negotiate with management on behalf of individual employees.
D) The labor market rarely changes because population remains relatively stable.
Question 9Which term refers to the owners of a corporation?
A) managers
B) executives
C) presidents
D) shareholders
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