After a long process of data collection and discovery, you and the committee decide on a course of action. The first step involves going back to the different employee groups to tell them about the plan. The best approach to take is to:
a. be clear and firm about the planned course of action.
b.
propose the course of action and invite feedback.
c.
map out how this plan will affect future compensation.
d.
none of the above; you have already spent too much time in meetings.
Question 2The union has informed you that it wants to have official representation on your strategy committee. Your response is:
a. correctly point out that this committee does not deal with contract issues and therefore there is no place for the union.
b.
politely decline because union representation would only add to the already high level of conflict.
c.
ignore the request altogether because it is totally inappropriate.
d.
welcome the request because representation will help with power equalization and dialogue.
Question 3Your first action as the new manager of this plant is:
a. get new locks for your house and a safe place to park your car.
b.
implement the same methods from your old plant.
c.
check on the mental health provisions of your health insurance package.
d.
put together a committee with representatives from different employee groups to discuss options and strategies.
Question 4What is meant by closing the loop?
What will be an ideal response?
Question 5Outline and explain the key principles guiding organizational diagnosis.
What will be an ideal response?
Question 6Explain the advantages and disadvantages of using questionnaires in the initial stage of change in Organizational Diagnosis.
What will be an ideal response?
Question 7Explain the importance and relevance of psychological safety to the change process and how it can be accomplished.
What will be an ideal response?
Question 8Explain the concept of decentralization.
What will be an ideal response?
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