Email is an effective communication method for _____.
a. making decisions
b. resolving conflicts
c. generating ideas
d. establishing trust
e. none of the above
Question 2Which cultural value dimension is best described by this behavior? Employees do several things at once and receive more than one person in their office at a time.
a. locus of control
b. sequential
c. harmony
d. past orientation
e. synchronic
Question 3Which of these are not characteristic of Latin American communication patterns?
a. politeness
b. direct language
c. frequent gesturing
d. expressive use of language
e. none of the above
Question 4Identify the modes, not the styles, of the adult learning cycle that are used in the Learning Style Inventory.
What will be an ideal response?
Question 5Performance management processes in today's modern knowledge-worker age include all the follow aspects except:
(a) employees are empowered to participate in the process, (b) evaluations are future-oriented, (c) the evaluation process involves inspecting for past deficiencies, (d) the process involve on-going two-way feedback.
Question 6The components of active listening include _____.
a. being non-evaluative, paraphrasing, and reflecting implications
b. reflecting underlying feelings, inviting further contributions, and using nonverbal responses
c. a and b
d. being defensive and using criticism
e. none of the above