Office technology is likely to provide a productivity boost when
a. the latest technology is used.
b. all computers in the office are linked together.
c. people work from their homes.
d. the time saved from using the technology is invested in
productivity activity.
Question 2To engage in meta-communication, might say to him,
a. Hi, pit bull.
b. You appear so angry, it is difficult to ask you for help.
c. I am just as angry as you, but I'm hiding my feelings.
d. I think you need a vacation.
Question 3Carpal tunnel syndrome takes place when the
a. neck aches from staring at the monitor.
b. muscles in the wrist deteriorate from overuse.
c. main tendon in the hand ruptures from overuse.
d. median nerve in the wrist is trapped and pinched.
Question 4A Vault.com survey on Internet use at work revealed that over 50 of workers surfed non-work-related websites on a daily basis.
Indicate whether the statement is true or false
Question 5A sick building is one in which
a. many workers are burned out.
b. many airborne substances pollute the indoor environment.
c. managers supervise workers too closely.
d. too many workers are accident prone.
Question 6An analysis of many studies involving over 9,000 workers found that employees who were late,
a. were usually above-average performers.
b. were among the most creative workers.
c. also tended to have poor absenteeism records.
d. tended to have superior absenteeism records.
Question 7A workplace contribution of small talk and gossip is that the two
a. identify the person with the small talk and gossip as an effective office politician. b. minimize wasted conversation.
c. magnify the importance of formal communication channels.
d. can help melt communication barriers.
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