Which of the following best defines organizational culture?
A) basic beliefs about what is right or wrong within a business or corporation
B) characteristic values, traditions, and behaviors a firm's employees share
C) principles of conduct governing an individual, group, or company
D) standards used by an organization to determine proper conduct
Question 2The field of psychology most directly concerned with personal problems is ____________ psychology.
a. clinical and counseling c. industrial and organizational b. educational d. child and developmental
Question 3The principles of conduct governing an individual or a group are referred to as ________.
A) judgments
B) ethics
C) laws
D) virtues
Question 4The consent exception to the Electronic Communications Privacy Act permits ________.
A) employees to access private employer documents if they have reason to suspect unethical behavior by company agents
B) employers to monitor employee communications if the employees have given informed consent
C) employers to monitor communications if they can show a legitimate business reason for doing so
D) employers to listen to personal employee phone calls if the calls are made on employer time
Question 5What are the main characteristics of workplace bullying? How can employers and their HR departments reduce bullying incidents in the workplace?
What will be an ideal response?
Question 6An experiment conducted with insurance salespeople found that
the salespersons who underwent self-management training
a. were more likely to quit and find a new position.
b. bought more insurance policies for themselves.
c. received lower performance appraisals.
d. attained higher sales revenues.
Question 7Discuss at least 2 different types of employee involvement teams. Define each type and when an organization might use them.
Indicate whether this statement is true or false.
Question 8Social responsibility refers to the extent to which companies should and do channel resources toward improving one or more segments of society other than the firm's owners or stockholders.
Indicate whether this statement is true or false.
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