When the employees' commitment is essential, they generally agree with the goals of the organization, and the leader does not have enough information, the most appropriate decision style is:
a. autocratic
b. consultative
c. delegation
d. individual
Question 2Vlad implemented an outdoor challenge leader development program designed to provide participants with a new and exciting opportunity to expand their comfort zones and engage in challenging situations.
Unfortunately, the event was not successful because he did not account for the culture of the participants. Which cultural value best explains why the event was not successful?
a. high context communication
b. high collectivism
c. tolerance for ambiguity
d. low power distance
Question 3Which of the following is NOT a characteristic of OD theory?
a. classical organizational theory
b. change that is planned
c. involvement and collaboration
d. scientific approaches combined with practical experience
e. systems approach
Question 4According to the Thomas-Kilmann Conflict Styles Model if your concern for the relationship is low and your concern for the substantive outcomes is low, your approach would be:
A. Accommodating
B. Avoiding
C. Collaborating
D. Competing
Question 5Why is it important for a manager to appraise a subordinate's performance? How can a manager handle a subordinate who is defensive when told that his or her performance is poor?
What will be an ideal response?
Question 6OD practitioners must consider the following ethical or value implications when initiating a change program:
a. the compatibility of the practitioner's values with the organization
b. controlling the manner in which top management defines the culture
c. understanding the politics of an organization so they may be changed
d. all of the above
e. answers b and c
Question 7During an exit interview, a supervisor and a subordinate review the appraisal and make plans to correct deficiencies and reinforce strengths.
Indicate whether this statement is true or false.
Question 8Tyler, an accounting manager at Firestone, is preparing for an appraisal interview with an employee whose performance is unsatisfactory but correctable.
Tyler's primary objective during the interview should be to encourage the employee with positive reinforcements like job enlargement and compliments.
Indicate whether this statement is true or false.
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