For teams to work in Western cultures, researchers suggest that individuals should ___________ and __________.
a. become collectivist; build consensus
b. build trust; empower the team
c. be cooperative; focus on the individual
d. focus on task; care about people
Question 2Give several examples of reinforcing statements that a coach could use to reinforce the civil behavior or good mood demonstrated by a generally difficult person.
.
What will be an ideal response?
Question 3Which one of the following is not one of the roles of leaders in a team environment?
a. obtaining resources for the team
b. helping team set boundaries
c. setting goals for the team
d. assessing the team's ability
Question 4Fred Luthans found that the majority of managers are both effective and successful.
a. true
b. false
Question 5What things do you measure to assess an organization's results?
a. Financial results
b. Customer satisfaction
c. Internal system efficiency
d. Employee satisfaction
e. Learning and development
f. Growth
g. Ethical behavior.
Question 6According to Fred Luthans, effective and successful managers engage in different types of activities.
a. true
b. false
Question 7Which term is most often used when describing the role of leaders in teams?
a. facilitator
b. visionary
c. self-leader
d. team member
Question 8Instead of team-based management, Australian researchers have proposed the concept of ____________ to involve individuals in teams in Western cultures.
a. collaborative individualism
b. self-leadership
c. participation
d. transformational leadership
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