Which of the following is not one of the managerial roles proposed by Mintzberg?
a. figurehead
b. leader
c. conflict manager
d. resource allocator
Question 2Which one of the following is not one of the benefits of delegation?
a. develop followers
b. increase follower involvement in the task
c. increase follower motivation
d. increase leader's power
Question 3When giving negative feedback, it is especially important to carefully choose ________________.
a. what you will wear
b. your jokes
c. the setting
d. your protg
Question 4Kip Tindell, founder of The Container Store, created a family-friendly work environment with higher wages and flexible shifts. He may be considered an effective leader because .
a. he focused entirely on the present
b. he created a culture on shared values
c. he was interested in maintaining the status quo
d. he only used position power to get things done
Question 5Which of the following is one of the goals of delegation?
a. help the leader with excessive workload
b. share power with employees
c. empower employees
d. increase the leader's power
Question 6Does how you feel affect your performance?
a. Yes
b. No.
Question 7Negative reinforcement is also called _________________________.
a. harassment
b. avoidance motivation
c. punishment
d. feedback
Question 8In addition to basic managerial functions of planning, organizing, staffing, directing, and controlling, leaders are ascribed .