When a crisis worker has a good hunch that a child is contemplating suicide, the best thing to do is:
A) express shock and amazement that such thoughts would occur and speak to the child about what he or she has to live for.
B) become passive and accepting and let the child vent his or her feelings.
C) confront the child's irrational thinking and counter propagandize the crazy thoughts.
D) provide support and develop a safety plan with the client.
Q. 2Which of the following questions is asked of the client in Stage I of the helping process?
a. What are my concerns?
b. What do I need or want?
c. All of these choices.
d. What strategies will help me get what I want?
Q. 3An important aspect of listening is to respond in ways that let the client know that the worker is hearing both the content and underlying emotional content.
Indicate whether the statement is true or false
Q. 4If during a screening interview the client indicates he/she has a weapon, the crisis worker should:
A) forcibly confiscate the weapon, business end first.
B) exit the room and get help if the client is resistant to voluntarily surrendering the weapon.
C) be extra polite to the client and get them a snack
D) do nothing; any mention of weapons automatically becomes a police problem.
Q. 5A helper's reluctance to encourage clients to challenge themselves is called ________.
a. Taylor's Phenomenon
b. Helper Shyness
c. None of these choices.
d. The MUM Effect
Q. 6A good owning statement can be used for setting limits on disruptive and demeaning client behavior.
Indicate whether the statement is true or false
Q. 7When the decision is made that threat level is high and parents and authorities must be notified, the EVJO may become extremely upset. The best thing the crisis worker generally can do is:
A) use I understand and broken record statements to continuously assure the client is cared for.
B) empathically tell the student to get control of himself/herself.
C) state clearly and empathically what the consequences will be if you (the worker) don't take action.
D) extract a promise that if the client goes willingly, no disciplinary action will be taken.
Q. 8Which forms of challenging require the highest level of helper skill and intelligence?
a. Advice giving and confrontation.
b. Sharing advanced highlights and encouragement.
c. Immediacy and helper self-disclosure.
d. Information sharing and confrontation.
Q. 9A good owning statement may mean making a value judgment about a client's behavior.
Indicate whether the statement is true or false
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