People with personality disorders such as a borderline personality can usually overcome a crisis rather quickly if the worker assumes a compliant, accepting, and nondirective approach.
Indicate whether the statement is true or false
Q. 2Volunteers are effective crisis line workers because they:
A) don't have preconceived notions about what to do.
B) are seen as having more credibility because they do it out of the goodness of their hearts.
C) are highly trained in one particular modality of counseling.
D) can direct callers to the most useful local resources.
Q. 3Long-term therapy models and crisis intervention models incorporate a number of similar components.
Indicate whether the statement is true or false
Q. 4One of the major problems with behavioral telehealth and specifically crisis lines over the Internet is:
A) accessibility.
B) confidentiality and anonymity
C) cost.
D) there are no problems with telehealth.
Q. 5One model for ethical self-care is reflection upon a critical counseling event using a recovery model that includes all of the following, except:
A) recognition of an error.
B) using negative self-talk.
C) evaluation of possible restitution.
D) rehabilitation to prevent reoccurrence.
Q. 6Hotlines may:
A) be time limited or continuous depending on the issue.
B) use answering machines to screen callers.
C) be set up only by government agencies.
D) can never be used with minors due to the need for parental permission.
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