Which of the following is likely to help clients establish an effective helping relationship and approach their true concerns?
a) reassurance
b) questioning
c) responsive listening
d) silence
Q. 2An appropriate amount of reassurance:
a) offers support
b) helps with problem solution
c) tends to be focused on cognitive issues
d) often leads to a behavioral response
Q. 3Talking about the weather and other chit-chat:
a) should always be avoided
b) should be done only later in the sessions when a relationship is formed
c) is OK in the first few moments of the session
d) is OK as long as the therapist is the one who brings it up
Q. 4What is the best response for the helper when a helpee comes late?
a) reschedule the appointment for another time
b) say nothing since the important thing is that the client came
c) process with the client what this might mean
d) tell the client how rude he was to keep the helper waiting
Q. 5Key features in establishing trust and support in a helping relationship include:
a) not using audiotapes or videotapes
b) accepting phone calls during the session
c) agreeing not to provide diagnoses to insurance companies
d) keeping appointments as scheduled
Q. 6Duration of the counseling relationship is dependent upon:
a) the nature of the relationship
b) the nature of the problem
c) setting in which the relationship occurs
d) all of these
Q. 7Record-keeping involves all of the following except:
a) recording a diagnosis
b) recording date, time, and duration of the meetings
c) educational records
d) recording goals and objectives
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