A good listener does all but which of the following?
a. Asks clarifying questions
b. Minimally talks
c. Concentrates on feelings
d. Concentrates on content
e. Does not interrupt or give advice
f. None of the above (a good listener does all of the above)
Q. 2A good listener:
a. gives good advice.
b. has preconceived notions about the client.
c. is able to interpret client behavior accurately.
d. often asks questions to assure accurate interpretation of client material.
e. minimally talks.
Q. 3Which is not true about the nature of silence in the helping relationship?
a. It will sometimes raise anxiety of a client in a manner that could push the client to talk further about a particular topic.
b. It will sometimes raise anxiety of a client in a manner that could cause a client to drop out of treatment.
c. It allows the client to reflect on what he or she has been saying.
d. It allows the clinician to process the session and to formulate his or her next response.
e. Due to its magnitude in the counseling relationship, the clinician should be careful to lessen its impact whenever possible.
Q. 4In reference to touch, Brammer and MacDonald (2003) suggest that physical contact be based on all but which of the following?
a. An assessment of the client's level of comfort
b. Whether or not the clinician is a touchy person
c. What is likely to be helpful within the helping relationship
d. Risks involved as a function of agency policy, customs, personal ethics, and the law
Q. 5This nonverbal behavior is never misinterpreted by people of another culture:
a. Eye contact
b. Attire
c. Voice intonation
d. Personal space
e. Body positioning and facial expressions
f. Voice intonation and tone
g. Touch
h. None (all can be misinterpreted)
Q. 6In reference to attire, which is not true?
a. What the clinician wears is an important aspect of a client's initial perception of the helper.
b. How a client dresses can be an important message to the clinician.
c. A clinician will often make a determination concerning what to wear based on how important he or she thinks certain kinds of attire are to maintaining a comfortable relationship with clients.
d. The helper's dress will be a function of covert or overt rules of the agency.
e. It is important for a clinician to always be true to himself or herself and dress the way that he or she wants to dress.
f. All of the above are true
Q. 7Which of the following is not a nonverbal behavior?
a. Body posture
b. Voice intonation
c. Attire
d. Personal space
e. Eye contact
f. Touch
g. All are considered aspects of nonverbal behavior
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