As a nurse manager, you have heard your staff talking about poor wages, unsafe staffing, and ...

As a nurse manager, you have heard your staff talking about poor wages, unsafe staffing, and mandatory overtime issues. An initial effective way of dealing with this type of conversation would be to:

a. report this to upper management.
b. discuss these concerns with your staff using a nonpejorative tone.
c. ask your supervisor what to do.
d. do nothing because it will go away on its own.

Question 2

Verbal communication relies on which of the following to convey a message?

a. Facial expression c. Gestures
b. Posture d. Speaking words

Question 3

Judy has recently received a very positive performance appraisal. She was able to provide her own comments on the document and wrote the work environment is very supportive.

Management provides the staff on the unit with the tools they require, support in difficult situations, and a positive work and learning environment. Judy feels very positive about her job and demonstrates __________. a. organizational empowerment
b. psychological empowerment
c. structural empowerment
d. collaborative empowerment

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As a nurse manager, you have heard your staff talking about poor wages, unsafe staffing, and ...

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