A nurse manager at Morgan Hill Community Hospital is known to be an excellent nursing manager by the personnel working on her nursing unit. The nurse manager exhibits which of the following behaviors (select all that apply)?
a. Knows the personnel and addresses them by name
b. Intervenes when she receives complaints
c. Has a consistent style that never varies
d. Is visible on the nursing unit by all shifts on a frequent basis
e. Evaluates a number of aspects of problems prior to making decisions
f. Uses decision by consensus to resolve conflicts
g. Fosters collaboration
Question 2A process used to achieve and internalize knowledge, skills, and behaviors of professional nursing in order to belong and participate is referred to as professional ____.
a. Actions
b. Conduct
c. Ownership
d. Socialization
Question 3A nurse manager of a 20-bed medical unit finds that 80 of the patients are older adults. She is asked to assess and adapt the unit to better meet the unique needs of the older adult patient.
Us-ing complexity principles, what would be the best approach to take in making this change? a. Leverage the hierarchical management position to get unit staff involved in as-sessment and planning.
b. Engage involved staff at all levels in the decision-making process.
c. Focus the assessment on the unit, and omit the hospital and community environment.
d. Hire a geriatric specialist to oversee and control the project.
Question 4The process of providing and measuring the correct full-time equivalent (FTE), or complement, to adequately staff a given area is known as:
a. scheduling.
b. position control.
c. forecasted workload.
d. demand management.
Question 5Cultural competence:
a. encourages stereotyping of patients.
b. emphasizes differences between different people.
c. involves ongoing expansion and updating.
d. is a destination rather than a journey.
Question 6Violence is a major contributor to deaths and disabilities in adolescents.
Indicate whether the statement is true or false