One way to lower the resistance to change would include:
A) Centralization of information
B) Confirmation of currently held beliefs
C) Provision of psychological safety
D) Ensure the involvement of few people to reduce confusion
Question 2You are a nurse manager on a busy pediatric unit in a large metropolitan hospital. You understand that it is important to utilize nursing intensity when determining staffing needs over the upcoming holidays.
Which of the following factors will you use when you evaluate the nurse intensity on your unit? Select all that apply. a. severity of patient illness c. requests for time off
b. complexity of care d. patient dependency regarding ADL
Question 3Diagnostic-related groups (DRGs) were established by the federal government for the purpose of:
a. reimbursement c. decreasing LOS
b. staffing levels d. giving better care
Question 4Once resistance to change is recognized, it must be:
A) Ignored
B) Pacified
C) Eliminated
D) Justified
Question 5Resistance to change has three major sources, which are:
A) Technical concerns, psychosocial needs, threats to a person's position
B) Staffing concerns, physical needs, threats to hierarchy needs
C) Prior concerns, social needs, threats to self-actualization
D) Technology concerns, personal needs, threats to hospitalized clients
Question 6Two ways hospitals attempt to reduce costs through reduction in the LOS are:
a. disease management and case management
b. disease management and DRGs
c. case management and clinical pathways
d. DRGs and clinical pathways
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