The Quality and Safety Education for Nurses Project (QSEN project) was developed as a means to assist nurses to gain the knowledge, skills, and attitudes required for continuous quality improvement in the places where they work.
QSEN advocates six core competencies. Which of the following is not one of these six core competencies? a. patient-centered care c. evidence-based practice
b. change agent d. quality improvement
Question 2Your unit manager has become aware of a problem regarding hand washing and unit infections.
She gathered interest in resolving the problem by discussing the issue at a recent staff meeting and identifying a Joint Commission Patient Safety Standard addressing this concern, evaluated current and different methods of addressing the problem, tried out several solutions, and then adopted the best solution. Which change theory was used? a. Lippitt's Phases of Change Theory
b. Roger's Diffusion of Innovations Theory
c. Lewin's Force-Field Model
d. Havelock's Change Model
Question 3Lewin describes different types of forces that can influence an individual's or group's reaction to change. Methods for accounting use or updating old equipment are part of which type of forces?
a. people c. political
b. structural d. technology
Question 4Nurses in an in-patient rehabilitation center are accustomed to working 12-hour shifts. The director of nursing is encouraging the nursing staff to consider adding 8-hour shifts to the existing traditional or 12-hour shift blocks.
What type of change effort strategy is the director of nursing using? a. normative-reeducative c. systems thinking
b. power-coercive d. rational-empirical
Question 5Diagnosing a problem, selecting progressive change objectives, and maintaining change are steps in which change theory?
a. Roger's Diffusion of Innovations Theory
b. Havelock's Change Model
c. Lewin's Force-Field Model
d. Lippitt's Phases of Change
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