The hospital administrator told the union representative that the hospital would rather close down the unit than give pay raises to the staff. The union representative knew that this was a calculated delay so that the staff nurses would not strike.
This is an example of:
a.
Smoke screen
b.
Over the barrel
c.
Positional pressure tactics
d.
Flattery
Question 2The union representative informed the hospital administrator that the staff members were planning to strike because of failed negotiations regarding an increase in benefits. The union representative is engaged in what type of bargaining?
a. Principle negotiation
b. Distributive bargaining
c. Integrative bargaining
d. Positional bargaining
Question 3After a physician reprimanded a staff nurse for not reporting the patient's vital signs, the staff nurse began experiencing a severe migraine headache.
The staff nurse then asked the nurse manager if he could take a sick day and leave the unit. The staff nurse was coping with the physician's reprimand by:
a.
Displacement
b.
Denial
c.
Somatization
d.
Regression
Question 4A staff nurse disagreed with the nurse manager's decision not to allow smoking breaks. The staff nurse then began discussing the decision with other members of the staff who smoked. The staff nurse escalated the conflict by:
a. Competition
b. Bickering
c. Constriction of others
d. Coalition formation
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