A nurse manager encourages staff to improve error and near miss event reporting. The nurse manager recognizes that as error reporting improves,
a. the severity of errors increases.
b. better, safer systems can be developed.
c. the likelihood of other errors increases.
d. error detection rates and severity remain unchanged.
Question 2When educating a newly diagnosed client about management of diabetes mellitus, the nurse recognizes that health carerelated communication
a. does not lead to errors within the hospital.
b. is generally well understood by most clients.
c. is not an important component of client care.
d. can cause clients to misunderstand information.
Question 3When educating a student nurse about safety communication improvement solutions, the nursing instructor recognizes that additional teaching is warranted when the student nurse lists which of the following as a safety communication improvement solution?
a. Adopting technology-oriented tools
b. Using standardized verbal and electronic communication tools
c. Disempowering clients to be partners in safer care
d. Participating in team training communication seminars
Question 4The nurse is teaching the student nurse about how to use SBAR when calling a physician. The student nurse verbalizes understanding of SBAR when stating that SBAR is
a. used as a situational briefing.
b. utilized strictly within the hospital setting.
c. not used in e-mails due to HIPAA rules.
d. never recorded within the client's chart.
Question 5A nurse attends an in-service aimed to educate staff about reporting hospital errors. The nurse demonstrates understanding when listing which of the following as consistent with error reporting within the United States?
a. Error reporting is transparent
b. Errors are overreported
c. Errors are underreported
d. Providers are not concerned about consequences of reporting errors