Action planning is a process by which organizations develop and implement both short-term and long-term goals. What would be expected in these plans?
a. Identification of the strengths and weaknesses for each objective
b. Identification of the impact on the community
c. Specific responsibilities and timelines for each objective
d. Specific patient population for each objective
Question 2A student nurse has frequently heard the name Senge, and he asks a nurse educator who Senge was. The nurse educator explains that Senge was:
a. a pioneer in quality management.
b. an insightful leader who advocated intuitive thinking for nursing process.
c. an advocate for nursing education and improved clinical conditions and experiences.
d. a leader in how individuals learn in organizations.
Question 3A nurse manager is developing a mission statement for an organization and must consider several questions. Which of the following questions is not necessarily part of developing a mission statement for the organization?
a. What do we stand for?
b. What principles are we willing to defend?
c. Who are we here to help?
d. Where are we going?
Question 4Which of the following represents a short-term goal for an organization?
a. Health education to prevent the incidence of accidents due to drunk drivers
b. Heart failure education provided to every patient admitted with that diagno-sis-related group
c. Building a new emergency department
d. Renovation of the intensive care unit
Question 5A community hospital has assessed the need for an automatic internal cardiac defibrillator for special procedures. Because of the reimbursement allowed from Medicare, which of the follow-ing best explains the decision made?
a. An environmental scan showed no interest in the community for having these placed.
b. An environmental scan showed the need for this procedure in only a few patients in the community.
c. An environmental scan showed that the cost to the patient was prohibitive.
d. An environmental scan showed the device has a high malfunction rate.
Question 6A nurse asks the nurse manager how accountability in health care-related professions can be evaluated. The nurse manager explains that staff accountability can be evaluated by:
a. their actions and the ability to state when they have been wrong.
b. the ability to support their actions and justify the results.
c. the ability to report, justify, or explain actions.
d. processes and experiences.
Question 7A nurse manager is employing the Bassett Healthcare Quality Compass and is aware of its four domains, which are:
a. functional status, patient satisfaction, clinical outcomes, and cost/utilization.
b. patient satisfaction, clinical improvement, resources, and utilization.
c. clinical outcomes, cost, resources, and patient satisfaction.
d. utilization, functional status, cost, and clinical improvement.
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