A student nurse asks a nurse educator what the Bassett Healthcare Quality Compass is used for. The nurse educator responds that it is used for:
a. staff evaluation and promotion. c. quality assurance.
b. accountability-based care delivery. d. unit-based performance improvement.
Question 2A nurse manager is developing a comprehensive unit-based performance quality improvement program that includes outcomes tracked from four domains. Which of the following would the nurse manager least likely choose as one of the domains?
a. Process c. Cost
b. Service d. Clinical quality
Question 3A nursing instructor wants to determine whether the students understand accountability-based care delivery systems. During the class, the instructor explains that the system emphasizes that accountability is based upon several elements.
When questioned about the elements, which response by the students would indicate that further teaching is needed? a. Processes, not outcomes c. Individually defined
b. Inherent in the role d. Foundation for evaluation
Question 4The nurse manager decides to use the Bassett Healthcare Professional Nursing Pathway model because it builds upon the original work by Benner regarding clinical ladder stages.
The nurse manager knows that which of the following is not necessarily a stage in this model? a. Novice c. Preceptor
b. Competent d. Expert
Question 5Sometimes organizations use measurable critical success factors (CSFs) when developing their strategic plan. The CSFs include People, Service, Quality, Financial, Growth, and sometimes Community.
Which of the definitions indicates the meaning of the term People? a. The term People represents the patients served.
b. The term People represents the nurses and physicians who provide the care.
c. The term People represents the community served.
d. The term People represents the upper-level management.
Question 6A nurse manager is using Benner's (1984) novice to expert model for clinical and career promotion ladders in order to provide a framework for facilitating professional staff development.
Which of the following is not necessarily one of the five stages of Benner's novice to expert model? a. Novice c. Competent
b. Beginner d. Expert
Question 7In developing mission and values statements, health care facilities incorporate tools to describe desirable behaviors of the organization. These tools describe behaviors such as:
a. Patient risks
b. Nurse/patient ratios
c. Organizational direction
d. Desired outcomes
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