Videoconferencing, electronic mail, and voice mail are all examples of

a. expert systems.
  b. decision support systems.
  c. executive information systems.
  d. management information systems.
  e. telecommunications.

Which of the following is a powerful system that automatically searches for, analyzes,
  summarizes, and reports information needed by a manager for a particular decision?

a. A management information system
  b. A transaction-processing system
  c. A decision support system
  d. A hypertext system
  e. None of these

A Midwestern food processor has a computerized inventory system that keeps track of both
  anticipated orders and inventory on hand. Managers can check the system to give an
  anticipated delivery date to a customer. This is an example of

a. a transaction-processing system.
  b. a management information system.
  c. an expert system.
  d. artificial intelligence.
  e. None of these.

Which of the following is a system designed to handle routine and recurring transactions
  within an organization?

a. A management information system
  b. A decision support system
  c. An informal system
  d. A transaction-processing system
  e. None of these

The organizational information system that gathers and organizes comprehensive data, puts
  them in a form useful to managers, and then provides the managers with the information
  they need to do their work is called a(an)

a. transaction-processing system.
  b. decision support system.
  c. MIS.
  d. structured information system.
  e. functional information system.

Don is working on a new information system. He has written down a whole set of
  contingencies in the form of if-then statements. What kind of system is he developing?

a. Transaction processing
  b. MIS
  c. Decision support
  d. Expert
  e. Functional