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Home Q & A Board Biology-Related Homework Help Environmental and Conservation Biology
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rickysizzle rickysizzle
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6 years ago
For any total quality management effort to have a chance for success, it must begin with
 
 

a. strategic commitment.
  b. employee involvement.
  c. higher-quality materials.
  d. technology.
  e. None of these is correct.



Question 2

All of the following are basic components of a total quality management strategy except
 
 

a. employee involvement.
  b. technology.
  c. materials.
  d. strategic commitment.
  e. All of these are basic components of a total quality management strategy.



Question 3

___________ is a comprehensive, organization-wide strategy for improving product and/or
  service quality on a systematic and continuous basis.


 
 

a. Total quality management
  b. Statistical quality control
  c. Benchmarking
  d. Total factor productivity
  e. None of these



Question 4

The starting point for instituting a Total Quality Management (TQM) program is
 
 

a. employee involvement.
  b. changes in operations methods.
  c. improving the quality of materials.
  d. employing new forms of technology.
  e. strategic commitment.
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lius085lius085
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6 years ago
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rickysizzle Author
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#2
6 years ago
Genius!!!!!!
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