Which of the following best describes jargon?
A) a fad expression that is short-lived
B) a polite expression that is used to soften the impact of an unpleasant situation
C) a cultural tradition
D) efficient terminology when communicating within specialized groups
E) a denotative phrase that characterizes vertical communication
Ques. 2The ________ statement of a business plan describes your business and explains the reasons it will succeed.
Fill in the blank(s) with correct word
Ques. 3Which of the following is a verbal barrier to communication?
A) A person's body language does not correspond with his spoken message.
B) Audience interpretation of a message is not the same as the sender's interpretation.
C) Two individuals have differing perceptions of a manager's comments based on their personal experiences with her.
D) People are not focusing on a convention speaker because the seats are too small and are placed too close together.
E) A customer service representative has a prejudice against customers who have a southern accent.
Ques. 4Another form of proposal is a(n) ________ plan, which is critical for securing financial support when starting your own company.
Fill in the blank(s) with correct word
Ques. 5Which of the following is not a verbal barrier to communication?
A) inadequate understanding
B) differences in interpretation
C) specific, concrete words
D) inappropriate use of expressions
E) language differences