Which of the following is the best closing sentence for a message requesting information?
A) Thank you in advance for your cooperation.
B) Your answers to these questions by April 30 will help us decide which product to purchase.
C) Thank you.
D) If you have any questions, please do not hesitate to call me.
Ques. 2Deadlines and action information should be placed in the ________ of a routine request message.
A) introduction
B) body
C) closing
D) subject line
Ques. 3You must ask a series of questions in a routine request e-mail message. What is the best way to present these questions?
A) In a paragraph in the body of your message
B) In a separate attached document
C) In a bulleted or numbered list in the body of your message
D) In the closing paragraph of your message so that they're not overlooked
Ques. 4What is the best advice for writing the body of a routine request message?
A) Avoid using graphic devices such as lists or headings because they might confuse the reader.
B) Remember that the quality of the information obtained from the request depends on the clarity of your inquiry.
C) Make sure that the body is no longer than one paragraph.
D) Use the reader's name several times in the body to personalize your message.
Ques. 5The body of a routine message that requests information or action should ________.
A) present details that explain your request
B) request action from the reader
C) give any deadline dates
D) reveal for the first time why you are writing
Ques. 6Gianna is writing an e-mail message to a company to ask about its software for removing malware (malicious software) from her company's network. Which is the best opening statement for her message?
A) I read about your new malware removal program on TechnologyReview.com.
B) Our company has recently become the victim of malware, and I have been assigned to do something about it.
C) Please answer the following questions about your new malware removal program.
D) I am hoping you will be able to provide more information about one of your new products.
Quick Reply
