Jorge is working on a sales brochure to promote a new product. Which of the following will Jorge do ...

Jorge is working on a sales brochure to promote a new product. Which of the following will Jorge do during the third phase of the writing process?
 A) Anticipate how customers will react to the message.
  B) Proofread the brochure carefully for correct spelling, grammar, and punctuation errors.
  C) Conduct all necessary research to make sure that the brochure will meet his customers' needs.
  D) Decide how to organize the brochure to make it most persuasive to his customers.

Ques. 2

Which of the following is a common error that hinders the accurate interpretation of data?
 A) Interpreting results from a large sample
  B) Tabulating a questionnaire with many items
  C) Basing a conclusion on lack of evidence
  D) Applying statistical analysis

Ques. 3

Sofia is an event planner and is responding to an e-mail request from a client. What should Sofia do during the second phase of the writing process?
 A) Check the format of the message.
  B) Proofread for spelling and grammar errors in the message.
  C) Determine the best organizational pattern for her reply message to the client.
  D) Analyze the situation and anticipate how her client will respond to her message.

Ques. 4

In the context of analyzing research data, which of the following best describes the role of the mean, median, and mode?
 A) They assist a researcher in understanding the distribution of scores of a study.
  B) They are used to determine a possible relationship between answers to two different items.
  C) They reduce quantitative data such as numerous answers to questionnaire items.
  D) They are descriptions of the average value of the distribution of scores of a study.

Ques. 5

As a technical support rep, Michael is responding to a customer's question sent to him via e-mail. What should Michael's first task be?
 A) Print the customer's message.
  B) Determine the purpose of the message he will send as a response.
  C) Start composing his reply.
  D) Conduct any necessary research.

Ques. 6

In the context of analyzing research data, which of the following best describes the role of the median?
 A) The median assists a researcher in understanding the distribution of scores of a study.
  B) The median helps describe the average value of the distribution of scores of a study.
  C) The median helps determine a possible relationship between answers to two different items.
  D) The median reduces quantitative data such as numerous answers to questionnaire items.