Which of the following represents communication at a group level?
A) A manager addressing his project team in a meeting
B) An employee discussing about a new technology with his coworker
C) A company publishing its annual report on the company web site
D) An organization advertising its product on magazines
Ques. 2Brandon, a manager at Fairpro Technologies Corp, is required to provide individual performance feedback to his subordinates. In this scenario, the communication between Brandon and his subordinates is at a(n) _____ level.
A) intrapersonal
B) interpersonal
C) public
D) organizational
Ques. 3In the context of levels of communication, internal messages:
A) are communicated through media advertisements.
B) include website communication and annual reports.
C) are intended for recipients within an organization.
D) include communication to the public.
Ques. 4One of the major shortcomings of organizational charts is that they do not recognize the role of _____ when they depict authority relationships by placing one box higher than another and define role functions by placing titles in those boxes.
A) horizontal communication
B) upward communication
C) downward communication
D) external communication
Ques. 5Which of the following statements is true of upward communication?
A) It flows from supervisors to employees and from policy makers to operating personnel.
B) It includes teaching people how to perform their specific tasks.
C) It involves employees getting frequent feedback from managers.
D) It involves risk to an employee and is dependent on trust in the supervisor.
Ques. 6In the context of directions of communication flow, _____ is a type of communication that is generally a response to requests from supervisors.
A) downward communication
B) upward communication
C) horizontal communication
D) lateral communication
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