When communicating with a colleague about the hiring or firing of an employee, you would be well ...

When communicating with a colleague about the hiring or firing of an employee, you would be well advised to not use a cell phone.
  Indicate whether the statement is true or false

Ques. 2

Negative situations will end and are not all encompassing.
  Indicate whether the statement is true or false

Ques. 3

Text messaging is a social communication tool and not applicable for business communication.
  Indicate whether the statement is true or false

Ques. 4

Your actions (behavior) and body language are a result of your mental attitude.
  Indicate whether the statement is true or false

Ques. 5

When leaving a phone message, you should give only your name and number to improve efficiency.
  Indicate whether the statement is true or false

Ques. 6

It is not essential that you cope with the attitudes of others.
  Indicate whether the statement is true or false